FAQs

Have any question about your order or Lagom Decoration & Home? Feel free to check out these FAQs to find your answer as soon as possible! 

Shipping

Where do you ship? 

We deliver to a range of international destinations; Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong SAR China, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and United States!

How much is shipping? 

We offer free tracked shipping for over $50 (for U.S); €50 (for Europe).

Other orders shipping cost is $12 (for U.S); €12 (for Europe).

Will I be charged any customs charges?

 No, customers will not be charged any customs fees.

Orders

I need to change my order?

Unfortunately, please note that we are only able to make changes to your order if it has not been fulfilled yet. If you want to change anything in your order, please contact us via email at lagomdecorationhome@gmail.com within 24 hours after placing your order. If the order has been shipped, we can no longer make modifications to your order.

I gave you the wrong address? 

Unfortunately, please note that we are only able to make changes to your order if it has not been fulfilled yet. Please email us at lagomdecorationhome@gmail.com explaining your situation and if we haven't shipped your order yet we can make the change! 

I didn't receive an Order Confirmation or Shipping Confirmation email?

Our store automatically sends out an Order Confirmation and Shipping Confirmation email after you place your order and when we put your order in the mail. If you didn't receive these emails, please check your Spam or Junk folder and add us as a contact to receive updates on your order. 

If you still cannot find these emails, please send us an email at lagomdecorationhome@gmail.com and we will send confirmations to you.

Payment

What payment methods do you accept? 

We offer secure shopping and accept payments via PayPal, Apple Pay, Google Pay, and all major credit and debit card companies.

Contact Us 

If you have any questions that are not answered in this FAQ, please e-mail us at lagomdecorationhome@gmail.com and we will get back to you within 24 hours.